Jaci Uwv
map-marker Spokane, Washington

I cant get into my games.

There was fraud on my credit card so called bank. They canceled credit card and issued new card. Before i could get new cards numbers into iwin they froze my games. i contacted support and wrote a ticket they said to contact bank which i did. Bank said card would go thru at iwin but it wont. I even tried a different card from different bank and that wont go thru either. I know it is on your side not mine. I even deleted the game and started over but no matter what credit card i put in it wont go thru. You cant talk to a real person for help. I am elderly and played your games for a long time and enjoyed them. What do i do now?
View full review
Leah H Hzn

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Activating purchased game disk

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
IWin Games - Activating purchased game disk
IWin Games - Activating purchased game disk - Image 2
Updated by user Sep 25, 2023

Cannot get any help. No phone numbers listed are in service!!

Original review Sep 25, 2023
I cannot get the game disks that were purchased to load or play. When purchased we had no issues but now trying on a new computer they won't work. All contact numbers for iWin games are not in service.
View full review
Pros:
  • Naa
Cons:
  • Naa

Preferred solution: My disks to work

Eddie R Ufm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Not able to log in or access my already paid for as of 1-31-2024 all access account

Can't find your access my paid on January 31st 2024 account. I need help finding an accessing. Help!
View full review
Loss:
$1499
Cons:
  • Dont understand

Preferred solution: Full refund

User's recommendation: Need help to find and access my paid for account

Shabnam N Kos

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Charged twice

IWin Games - Charged twice
IWin Games - Charged twice - Image 2
I was a member of iplay and then they said its not working. And i register in iwin. And when i want to cancel my subscription in iplay i was directed timo iwin. I was charged double same day with only 4 minutes interval. One from iplay and one from iwin. What can i do to end my subscription in iplay without affecting my iwin subscription.
View full review
Loss:
$15

Preferred solution: Full refund

Kathy L Fuj

Canceling

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Cant get a hold of you games wont play unable to find cancel button does Not appear kicks out in middle of games now wont even let me in to play pay for this get NOTHING
View full review
Loss:
$15
Cons:
  • Bad site

Preferred solution: Apology

User's recommendation: Do not get on this rip off not customer service never answer

Nancy W Ycc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Posey, California

Unable to access all games and I am being billed monthly charges x2

I have been charged $14.99 for 2 accounts every month. Also I can't access alot of games it tells me my 60 minutes is up. Please call me
View full review
Joan B Bad
map-marker Merced, California

New computer… cannot get my all access back..still paying

Still paying bill get to updating and get a message 401 constantly Getting no where. Quit trying and niece trying again. Very frustrating and maddening. I just want my games back Please help me
View full review

User's recommendation: Don’t fat a new computer if you want to keep playing

Diana C Ltm

Locked account

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
i can not get into my account and i have been locked out for 2 weeks and either let in or cancel it. I don,t want to pay for what I cant use
View full review

Preferred solution: Full refund

Jatin T Uwv

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

300 Payment Cut Gyi Game me nhi Aye

IWin Games - 300 Payment Cut Gyi Game me nhi Aye
I have made payment of 300 for deposit but doesn't came and now i am worried about it ..so please help me assl soon as possible
View full review
Loss:
$300
Pros:
  • Game is good
Cons:
  • Payment issue

Preferred solution: Full refund

Mary M Ajv

Purchase games

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
IWin Games - Purchase games
IWin Games - Purchase games - Image 2
I purchased a game on i win and was charged twice and the game never loaded tried to get a refund and nothing The credit card it was on siad it was charged twice the game never loaded said unable to load game
View full review
Loss:
$48

Preferred solution: Full refund

Anne P Zdt

Jewel quest not loading

I still cannot get my game to load please help me get the game to load. It continually say loading. Help me please
View full review

Preferred solution: I want my game to work

Toussaint Unu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Scottsdale, Arizona

Can't get anyone to answer why I'm being charged for games I didn't order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
It is impossible to get to to talk to anyone. Called the number given and it was answered and immediately disconnected. Very frustrating
View full review
Sachin J Xbs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Money not transfer my account

Last 5 days i request a widrawal amount is 3000 k but no response any support team this is fake totaly fake
View full review
Loss:
$3000

Preferred solution: Full refund

User's recommendation: No one plated this game

Sachin J Xbs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Gharaunda, Haryana

Money not transfer my account

Last 5 days i raised a request 3000 inr rupees in widrawal swction but no money transfer in my account and support team also no coprate with me he said wait i check agin and again but no response
View full review

User's recommendation: Pl i request all future Costomer no plywd rhis game this is waste of money

Anonymous
map-marker Melbourne, Victoria

Cancel subscription

I have never asked for a paid subscription to IWinn games. An amount of $22.41 AUD is taken from my account each month. I wish to cancel immediately. Please refund the amounts I have paid.
View full review

User's recommendation: If you purchase any games from IWin Games, make sure they are not taking monthly payments from your credit car.

DIAN L Sfz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I agree with the cost being high

They take 14.99 out of my acct. every month but in return I get 2 free games from it. It does not expire so I have time to pick out if I find one
View full review
Pros:
  • Cheaper with membership

User's recommendation: cheper if you take the membership

Brands Related to IWin Games

Jewel Quest reviews and complaints

Jewel Quest

0 Reviews

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article